The issue faced by majority of the travellers while going in the Indian Railways is the poor quality of food served. It is our duty to let the authorities know about the poor quality of food we get even after paying a good amount for the food which should be highly looked at and immense changes are needed when it comes to the quality.
I, myself have faced problem while traveling in Rajdhani Express recently. The quality of food was terrible and unhealthy. It was so unhygienic that I could not allow our kids to eat and had to stay hungry for a long time. Rajdhani Express id one of the most famous trains in our nation, if the quality of food is so unhygienic here, I can only imagine about the condition and quality of food in other trains. It is very sad to see such a condition still prevailing in our railway system. Travelers expect quality food when they sought to travel in trains like Rajdhani Express. It is a disappointed for all the travellers.
The quality of food served while going for a long distance is a significant issue that is yet to be resolved by the Indian government. In certain trains, the packed food things are kept in not-so-hygienic conditions or expired and are viewed as unacceptable. While in certain trains, the food has been pre-cooked 4-5 days prior and this makes it even more smelly and stale. This issue is confronted all around the country, particularly in the sleeper class segment of the train where the environment around is extremely unhygienic. The issue has not been investigated even after many complaints have been made to the Railway department. The state of kitchen is very unhygienic, and the cooks are not of the standard that are expected. The kitchen is ineffectively ventilated, and the vegetables brought from the market are mostly rotten.
Severe quality checks must be strictly done prior to choosing food vendors and agreements ought to be given to enormous and laid out merchants who will give great quality and service. High punishment ought to be forced on defaulting or nonperforming contractors. Standard dispensing machines ought to be introduced for things like milk, cornflakes, espresso, tea, premade snacks, and so on. Travelers ought to have the option to pre-request from a decent menu chose by the Railway division. Steps like these can improve the quality of food in railways for a better satisfaction of travellers.
All the helplines or the toll-free numbers either don’t work or are now dead. However, the railways are still under the confusion that the accessibility of food is an issue while the real danger is its quality.